Shipping / Service Policy

Because SkinWell Health provides digital services only, no physical shipping is involved.

1. Service Delivery

  • Once a user completes checkout, access to the Ai Skin Analyzer Tool or subscription plan is activated instantly.

  • Blog articles and educational content are freely available online without registration.

2. Processing Time

  • Digital access is granted immediately upon successful payment confirmation from our payment gateway (e.g., PayFast).

  • In rare cases of system delay, activation will occur within 24 hours.

3. Communication of Delivery

  • A confirmation email is sent automatically after payment, summarizing the plan and access details.

  • Users can log in anytime at skinwellhealth.com to use the purchased service.

4. Service Availability and Support

Our website and tool are available 24/7 except during scheduled maintenance.
For any technical issue, contact contact@skinwellhealth.com — we respond within 24 hours on business days.