Shipping / Service Policy
Because SkinWell Health provides digital services only, no physical shipping is involved.
1. Service Delivery
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Once a user completes checkout, access to the Ai Skin Analyzer Tool or subscription plan is activated instantly.
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Blog articles and educational content are freely available online without registration.
2. Processing Time
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Digital access is granted immediately upon successful payment confirmation from our payment gateway (e.g., PayFast).
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In rare cases of system delay, activation will occur within 24 hours.
3. Communication of Delivery
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A confirmation email is sent automatically after payment, summarizing the plan and access details.
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Users can log in anytime at skinwellhealth.com to use the purchased service.
4. Service Availability and Support
Our website and tool are available 24/7 except during scheduled maintenance.
For any technical issue, contact contact@skinwellhealth.com — we respond within 24 hours on business days.