Terms and Conditions

Welcome to SkinWell Health. These Terms & Conditions (“Terms”) govern your use of our website, services, and tools at https://skinwellhealth.com (the “Service”). By using the Service, you agree to these Terms. If you disagree, do not access or use the Service.

Definitions

• “User”, “You” = person using the service or browsing the site.

• “We”, “Us”, “Our” = SkinWell Health.

• “Service” = AI-based Skin Analyzer tool and related subscription features.

• “Subscription” = recurring paid plan to access analysis beyond the free limit.

Access & Eligibility

You must be at least [age, e.g. 13+] to use the Service. By using the Service, you represent you have legal capacity to enter these Terms.

Free Use & Subscription

• Each user may analyze one image for free (subject to your logic).

• To analyze more images or use premium features, you must purchase a subscription via our payment provider (e.g. PayFast).

• Subscriptions are auto-renewed monthly (or yearly) unless cancelled.

• You may cancel at any time, but no refunds will be issued for partial unused periods (unless required by local consumer law).

• We reserve the right to change subscription fees with 30 days’ notice.

Payment, Billing & Refunds

• All payments are processed through a third-party payment gateway. We never store your payment card data.

• You authorize us to charge your payment method for subscription renewals.

• If a payment fails, we may suspend or terminate your access until renewal succeeds.

• In case of disputes, you must contact us within seven (7) days; otherwise, subscription charges are final.

Website Content and Disclaimer

The blog articles published on SkinWell Health cover topics such as Alopecia Areata, Rosacea, and general skin care.

All content on our website is for educational and informational purposes only.

It should not replace professional diagnosis or treatment advice from a licensed dermatologist or healthcare provider.

While we strive for accuracy, we make no warranties about the completeness or reliability of any information on the website.

You rely on such information at your own risk.

Personalized Skincare Routine Tool

The Personalized Skincare Routine Tool is designed to help users build a customized skincare plan based on the information they provide (e.g., skin type and concerns).

This tool is for informational and educational purposes only and should not be considered professional medical or dermatological advice.

While we strive for accuracy, SkinWell Health makes no guarantees regarding the completeness or suitability of the recommended routines.

Users are encouraged to consult a certified dermatologist before starting any new skincare treatment or using new products.

By using this tool, you acknowledge that you do so at your own discretion and understand that results may vary.

Acceptable Use

You agree not to:

• Use the Service for illegal, harmful, or abusive content

• Upload images with personal identifiers or privacy violations

• Attempt to reverse-engineer or bypass our service rules

• Share your account credentials

Intellectual Property & License

• We own all rights, titles, and interests in the Service, website content, and algorithms.

• You are granted a limited, revocable, non-exclusive license to use the Service for permitted purposes.

• You may not reproduce, modify, distribute, or republish our content or underlying code without permission.

Disclaimers & Limitation of Liability

• The AI analysis is for informational purposes only and not a substitute for professional medical or dermatologist advice.

• To the fullest extent permitted by law, we are not liable for any damages arising from your reliance on the results.

• We exclude liability for indirect, incidental, punitive, or consequential damages.

Termination, Suspension & Remedies

• We may suspend or terminate access at any time, without notice, for violation of these Terms or misuse.

• Upon termination, your access ceases and any paid subscription ends.

• Sections that must survive (e.g., liability, IP, refund clauses) remain in force.

Governing Law & Dispute Resolution

These Terms are governed by the laws of Pakistan. Any dispute arising shall be subject to the exclusive jurisdiction of courts located in [Pattoki, Pakistan].

Changes to Terms

We may update these Terms from time to time. We will notify users via email or site notification. Your continued use after changes constitutes acceptance.

Contact Information

For questions, disputes, or support, contact us at:
Email: contact@skinwellhealth.com