Privacy Policy for skinwellhealth

Welcome to SkinWell Health (“we”, “us”, “our”). We are committed to protecting your privacy and handling your personal information responsibly.

Introduction

This Privacy Policy describes how we collect, use, store, and safeguard your information when you visit https://skinwellhealth.com and use our AI Skin Analyzer Tool. By using our site, you consent to this policy.

Information We Collect

• Personal Information you provide: name, email address, phone number, company name (if any), address, etc., when you register or contact us.

• Image Data / Skin Analysis Input: when you upload an image for the analyzer tool, we may temporarily store the image and analysis data.

• Usage Data & Logs: IP address, browser type, pages visited, click behavior, timestamps, referring/exit pages, etc.

• Cookies & Trackers: We use cookies and similar technologies (e.g. localStorage, pixels) for authentication, preferences, analytics, and marketing.

• Third-Party Services: We may collect data through Google Analytics, ad networks, or other third-party providers; we don’t control their policies.

Content and Blog Usage

Our website also publishes informational blog articles related to Skin Care, Alopecia Areata, Rosacea, and general skin health.

These articles are intended for educational and informational purposes only and should not be considered medical advice.

We do not collect personal data directly from readers through blog comments or article views, except for anonymized analytics (e.g., Google Analytics) to measure engagement.

If you choose to leave a comment or contact us regarding any article, your name, email, and message will be collected solely for communication purposes.

Personalized Skincare Routine Tool

Our Personalized Skincare Routine Tool collects basic user input such as skin type, skin concerns, and preferences to generate a customized skincare plan.

We do not collect or store sensitive personal information through this tool. The data you provide is processed instantly and only used to generate your personalized routine.

In some cases, aggregated, non-identifiable data may be analyzed to improve recommendations and user experience.

We do not share, sell, or disclose any user-provided information with third parties, and no routine data is permanently stored on our servers.

How We Use Your Information

We use your information to:

• Operate, maintain, and improve the website and tool

• Perform image analysis via our backend / AI partner

• Communicate with you: service updates, marketing, newsletters

• Detect and prevent fraud or abuses

• Support account management, payments, subscriptions

Image Data & Retention Policy

• Uploaded images and analysis results may be stored in secure servers for up to [e.g. 30 days].

• After [e.g. 30 days], images and associated data will be permanently deleted from our systems.

• If you close your account, we will delete all your personal data and analysis records within [e.g. 60 days].

Data Security

We implement appropriate technical and organizational measures to protect your data, such as SSL encryption, access controls, secure server environment, regular security audits, and restricted staff access.

Third-Party Services & Links

We may use third-party services (such as Google Analytics, ad networks). These services may collect information independently. We encourage you to review their privacy policies.
Our site may contain links to external websites — we are not responsible for their privacy practices.

Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access your personal data

• Correct inaccurate or incomplete data

• Delete your data (“right to erasure”)

• Restrict or object to processing

• Data portability (receive your data in machine-readable form)

To exercise these rights, please contact us.

Refunds, Disputes, & Service Policies

For details on refunds, subscription cancellations, or disputes, please refer to our Terms & Conditions or Refund Policy, available on our site.

Children’s Data

We do not knowingly collect personal information from individuals under the age of 13. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.

Changes to This Policy

We may revise this policy at any time. When changes are made, we will update the “Last Updated” date. We may also notify users via email or site announcement. Your continued use of our services after changes implies acceptance.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

Email: contact@skinwellhealth.com